Escape World
Algemene Voorwaarden
  • If you arrive more than 10 minutes late, your reservation will be automatically cancelled. There will be no refund.
  • Moving you appointment is possible up to 48 hours in advance.
  • You can cancel your appointment not less than 72 in advance. If you cancel between 60 and 72 hours in advance, we give you a 50% refund minus 1 euro administrative fee.
  • If you arrive with a group smaller than booked without notifying us in advance (see our cancellation policy), there won’t be a (partial) refund. If you arrive with a group larger than booked, you have to pay the price difference (in cash and in exact change or with PIN) on arrival (with a maximum of 6 per group in total).
  • You can cancel your appointment not less than 72 in advance. If you cancel between 60 and 72 hours in advance, we give you a 50% refund minus 1 euro administrative fee.
  • If you deliberately damage items in our room or damage items because you don’t follow instructions, you will be charged for repair or replacement.
  • Taking part of the game is at your own risk. We are not liable for personal damage or damage to items caused by ignoring our rules.
  • We have the right to refuse entrance to people who are under the influence of alcohol and drugs. Also people who misbehave can be refused.
  • Inside the room are camera’s and microphones so we are able to see and hear what’s happening inside. These images/sounds will not be recorded
  • Children younger than 14 can only play as part of a group of adults.